Getting Started

Activate Your Account

When you sign up for a BiQ account, you will first need to verify your email address. Go to your inbox and click the ‘Verify’ button to confirm that you’ve entered the correct email address. 

How To Get Around

We know that user experiences for first-timers are one of the most important parts of the user journey. Hence, we believe that welcoming our users in a simple yet effective manner can have a big impact on the product’s activation rate.

With the right design, a welcome page directs users to focus on the welcome message, while simultaneously orienting them to the product.

Here’s what BiQ’s welcome page looks like as soon as you’ve successfully signed up. 

Learn how to use BiQ SEO Suite

You will be greeted with the four main products of BiQ: Keyword Intelligence, Content Intelligence, Rank Intelligence, and Rank Tracking.

Beneath it is a link to our tutorials to help you get started with BiQ. Welcome models designed this way are to reduce the anxiety of new users - you’ll automatically know where to focus first and have a pretty good idea of what you can explore next.

The sidebar is another section that showcases all the active modules: Keyword Intelligence, Content Intelligence, Rank Intelligence, Rank Tracking, and My Collections.

Account Settings

View your account display name, initial login method (Google / Facebook), email, and update your account settings if there are any changes made. 

You can also perform basic tasks such as changing your passwords. The update password button grants you permission to do so.

App Usage

If you wish to check your account usage and see if you’re near to the limit imposed for the free tier, simply head over to the App Usage tab.

The usage is broken down into clear sections to provide an easier way of tracking resource consumption across the BiQ’s modules. You’ll also be able to filter your usage according to your preferred date range.

Module Pricing

Read this for a better understanding of how you will be charged once you’ve reached the overage charges:

Contact Support

There are 3 ways you can submit your queries or feedback directly and they will all reach our support staff. It can be via email, the contact support tab, or through the chat support widget that can be found at the bottom right of your screen. 

BiQ SEO Suite Contact Support

BiQ Tutorials

BiQ Tutorials is a knowledge hub for you to familiarise yourself with all the app and modules. It contains a detailed overview of every BiQ module and shows you what can be done.

You’ll be exposed to a whole new perspective on an app and see yourself get accustomed to it in no time.